Effective Date:21-03-2025
Welcome to Mechanic Dekho. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our platform.
1. INFORMATION WE COLLECT, We collect the following types of information:
(a) Personal Information: Includes your name, email, phone number, address, and payment details when you register or avail of our services.
(b) Service Usage Data: Information related to your interactions with our platform, such as service requests, browsing activity, and customer support interactions.
(c) Device Information: We may collect details such as IP addresses, browser type, operating system, and device identifiers.
(d) Location Data: With your consent, we may collect your location to provide location-based services.
2. HOW WE USE YOUR INFORMATION, We use your information to:
(a) Provide, operate, and improve our services;
(b) Process transactions and facilitate payments;
(c) Personalize user experiences;
(d) Send updates, promotions, and service-related communications;
(e) Detect and prevent fraudulent activities;
(f) Comply with legal obligations.
3. SHARING OF INFORMATION, We may share your information with:
(a) Service Professionals: To facilitate service bookings.
(b) Third-Party Service Providers: For payment processing, analytics, and other support functions.
(c) Legal Authorities: If required by law or to protect our rights and users.
(d) Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. THIRD-PARTY SERVICES
(a) Our platform may contain links to third-party websites and services. Your interactions with these services are subject to their respective privacy policies.
(b) We do not endorse or assume liability for third-party content or services.
5. DATA SECURITY, We implement reasonable security measures to protect your data from unauthorized access, disclosure, or alteration. However, no method of data transmission over the internet is 100% secure.
6. COOKIES AND TRACKING TECHNOLOGIES
(a) We use cookies and similar technologies to enhance user experience and analyze platform usage.
(b) You can manage cookie preferences through your browser settings.
7. YOUR RIGHTS AND CHOICES
(a) You can access, update, or delete your personal information by logging into your account.
(b) You may opt out of marketing communications.
(c) You can withdraw consent for location tracking at any time.
8. DATA RETENTION, We retain personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
9. CHILDREN’S PRIVACY, Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children.
10. CHANGES TO THIS PRIVACY POLICY, We may update this policy periodically. We will notify users of significant changes through our platform or other communication methods.
ANTI-DISCRIMINATION POLICY
Mechanic Dekho is committed to empowering service professionals and ensuring a safe, reliable, and high-quality service experience for all users. We have a zero-tolerance policy towards discrimination and strictly prohibit any form of discrimination against customers or service providers based on religion, caste, race, national origin, disability, sexual orientation, sex, marital status, gender identity, age, or any other characteristic protected under applicable laws. Discrimination includes, but is not limited to, refusal to provide or accept services based on any of the above characteristics. Any customer or service professional found to be in violation of this policy will be subject to immediate removal from the Mechanic Dekho platform. related concerns, if you found any inappropriate behaviour or you have any suggestion please feel free to contact us .
Contact us at: Email: contact@mechanicdekho.com
Address: Katabagan, Berhanpure, Murshidabad, 742165
“Let’s work together to ensure quality service and reliability—now it’s your turn to take the next step! Feel free to reach out for expert mechanic services and support.”
